Funk-iSoft, LLC ("Funk-iSoft", "we", "us", "our") provides online services and software applications, including but not limited to, the Funk-iSoft website ("funk-isoft.com" or the "Site"), desktop and mobile applications, and the Hermes api ("api.hermes-push.app"), mobile and desktop (collectively, the "Hermes Service"). Funk-iSoft is committed to maintaining the privacy, integrity and security of any personal information about our users.
What Personal Information We Collect
Except for the Hermes Service, as outlined below, Funk-iSoft does not collect, share, or transfer any personal information off of the user's device.
Your Hermes service works in conjunction with a user account created in the app (a "User Account"). When you sign up for a Hermes User Account from our mobile or desktop applications, you may be required to provide an e-mail address and to create an account password (collectively the "Registration Information").
During the course of using your Hermes Service, the Hermes client applications will routinely synchronize notification data specified by the user with Funk-iSoft's servers. These requests sent from your Hermes client application include information that identifies your current Hermes application version, your device operating system version, your device hardware manufacturer and model number, and your Hermes subscription status. No personally-identifiable information (such as a device-specific "UUID") is sent with these requests.
How We Use Your Personal Information
Funk-iSoft uses your personal information to:
- Provide you with the Service;
- Analyze usage and improve the Service;
- Deliver to you any administrative notices and communications relevant to your use of the Hermes Service;
- Perform internal market research, project planning, troubleshooting problems, and to detect and protect against error, fraud or other criminal activity; and
Disclosure to Third Parties
Funk-iSoft ("we") collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, and information volunteered by the consumer (such as survey information and/or service registrations). The information we collect is exclusively used to improve the content of our Web pages and the quality of our service, and is not shared with or sold to any person, company, or organization (for the avoidance of doubt, this prohibition applies to any commercial and non-commercial purposes), except under the following circumstances:
We share certain information with companies that may be considered our "sub-processors" under EU GDPR:
|Apple Inc.||Notification Transport, In-App Purchases|
|Google LLC||Notification Transport, Server Hosting|
|Paddle, Market Limited.||Credit Card Processing|
Funk-iSoft does not ask for or collect personal information from anyone under the age of 13. We also do not allow registration of such persons. If we find that such a person has registered and submitted information, we will delete the information and deactivate any associated accounts immediately.
Funk-iSoft uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run Hermes.
Credit Card and related transaction information, if any, is stored and processed with an off-site fully PCI-compliant third party vendor.
Your Right to Delete Your Data
If you would like to cancel your Hermes account, you may do so by logging into your Hermes account, visiting the Settings header, then selecting "Delete Account".
When you request cancellation of your account, your personally identifiable information will be deleted immediately including but not limited your e-mail address, name, user token, device identifiers, and any messages delivered to your devices that have not yet been deleted from our servers. This data will be permanently deleted from our database.
Funk-iSoft may update this policy. We will notify you about significant changes in the way we treat personal information by sending an e-mail to the address specified on your Funk-iSoft account or by placing a notice on our website.